Last updated: 16 April 2026
2. Applicability
These general terms and conditions apply to all offers, orders and agreements concluded through the website sobrvibe.be. By placing an order, the customer fully and unconditionally accepts these terms.
3. Offers and prices
All products are offered while stocks last. SŌBR works with limited editions. An order is only final upon receipt of the order confirmation by email.
All stated prices are in euros and inclusive of VAT (21%), unless otherwise stated. Shipping costs are charged separately and are visible before completing the order.
4. Payment
Payment is made at the time of ordering via the available payment methods (iDEAL, Bancontact, credit card, bank transfer, etc.), securely processed by Mollie B.V. In case of late payment, SŌBR reserves the right to cancel the order.
5. Delivery
Deliveries are made to addresses in Belgium and the Netherlands. The average delivery time is 3–7 business days after payment confirmation. Delivery times are indicative; exceeding them does not entitle the customer to compensation.
The risk of damage or loss of goods passes to the customer upon delivery.
6. Right of withdrawal
As a consumer, you have the right to withdraw from the agreement within 14 calendar days of receiving the product, without giving any reason. To exercise this right, you must notify us in writing via hello@sobrvibe.be.
Returned products must be unworn, unwashed and returned in their original packaging. Return costs are at the customer's expense, unless the product is defective.
The right of withdrawal does not apply to custom-made or personalised products.
You may use the model withdrawal form in article 11 below. Refunds are made within 14 days of receiving the returned goods, via the same payment method as the original payment.
7. Warranty and conformity
SŌBR guarantees that the products conform to the agreement and match the description on the website. In case of a defect, the customer is entitled to repair, replacement or refund in accordance with Belgian consumer purchase legislation.
8. Liability
SŌBR is not liable for indirect damage, consequential damage or loss of profit arising from the use of the website or the products delivered, unless there is intent or gross negligence.
9. Intellectual property
All content on sobrvibe.be — including images, texts, logos and designs — is the property of SŌBR and protected by intellectual property rights. Use without written permission is prohibited.
10. Applicable law and disputes
All agreements are governed by Belgian law. Disputes are submitted to the competent courts of the district of Antwerp, unless mandatory legal provisions designate a different court. Consumers may also contact the EU Online Dispute Resolution platform: ec.europa.eu/consumers/odr.
11. Model withdrawal form
(Complete and return this form only if you wish to withdraw from the agreement)
To: M&E Care & IT (trade name SŌBR), Kwakkelenberg 18, 2570 Duffel, Belgium — hello@sobrvibe.be
I hereby notify you that I withdraw from the agreement for the sale of the following product:
— Ordered on: ……………………………………………
— Received on: ……………………………………………
— Consumer name: ……………………………………………
— Consumer address: ……………………………………………
— Signature (only for paper submissions): ……………………………………………
— Date: ……………………………………………
1. Company identity
SŌBR (trade name of M&E Care & IT)
Legal entity: M&E Care & IT (General Partnership / VOF)
Kwakkelenberg 18, 2570 Duffel, Belgium
VAT BE 101.487.7247
Email: info@sobrvibe.be
Website: sobrvibe.be